Education and admissions
Every admissions enquiry called back. Counselling booked while the family is keen.
Calls each enquiry inside your calling hours, answers from your prospectus, and books the counselling session or campus visit, whether the student or a parent picks up.
MeeraAarambh Institute of Management, Pune
Uses your microphone. Nothing is recorded.
What callers ask
The questions it hears every day.
“फ़ीस कितनी है? किश्तों में दे सकते हैं?”
What are the fees? Can we pay in instalments?
Quotes your fee structure and instalment options only if your prospectus gives them. Otherwise the counsellor goes through fees in the session it books.
“પ્લેસમેન્ટ કેવું છે?”
How are the placements?
Says only what your prospectus says about placements. It never promises a job or a salary.
“Is there a scholarship test?”
Gives the test dates and rules from your documents, or books a callback from a counsellor if they are not there.
“Admission pakka ho jayega na?”
The admission is certain, right?
Never promises admission. It explains the next step from your process and books the counselling session.
What it writes
The lead card, from their own words.
Only what the caller said or agreed to. Anything they didn’t say stays empty, so your team knows what is still to ask.
- Speaking as
- Student or parent, and for whom. Parents pick up as often as students, and a minor’s data needs a parent’s consent.
- Course
- The programme they asked about.
- Current study
- Class, board and stream, or the degree finished, to check the fit before a counsellor spends time.
- Intake
- The batch they are aiming for.
- City and campus
- Where they live and which campus or centre suits them, and a hostel if they need one.
- Counselling session
- The day, and video or campus, as the family agreed it.
- Language
- Parents often prefer their own language, so the counsellor knows how to open.
Yours gets its own questions and its own card, set up with you and tested on calls before it answers a single caller.
Your numbers
Every call, counted.
Every figure comes from your own calls, in your dashboard from the first call.
Time to first call
From the call records: when each enquiry reached your dashboard, and when the agent first rang it.
Enquiries reached
Students or parents the agent spoke to, out of enquiries it called.
Enquiry to counselling
Counselling sessions and campus visits booked, out of enquiries reached.
Peak-week coverage
Enquiries called on the day they arrived, in the weeks after results, from the call records.
Rules
The rules your calls follow.
Seven days for an enquiry, three months for an application
Under TRAI’s 2026 amendment, an enquiry made in writing or online supports calls for seven days, and an application for three months. AI calls are A2P calls you declare to your operator, and education is DND category 3. The agent calls only inside your calling window and never rings a number on your suppression list.
TRAI: TCCCPR (Third Amendment) Regulations, 18 Sep 2026No promises of ranks, selections or jobs
The CCPA’s 2024 guidelines for coaching bar false claims about selections, ranks and guaranteed results. The agent answers only from your prospectus, and leaves anything else to the counsellor.
PIB: CCPA guidelines on coaching advertisements, 13 Nov 2024A parent’s consent for a minor’s data
The DPDP Rules 2025 require verifiable consent from a parent to process a child’s data. Set the agent to ask whether it is speaking to the student or a parent, so your team knows which it was.
DPDP Rules 2025 (PIB)Students in the EU are told it is an AI
From 2 August 2026, the EU AI Act requires that people in the EU are told at the start when they are talking to an AI. Your agent’s opening line, written with you, can say so.
European Commission: AI Act Article 50 FAQYour tools
What it connects to.
- Meta Lead AdsNewConnect your Facebook Page from the dashboard, and new form leads arrive ready to call.
- Enquiry exports and fair listsTodayUpload a CSV or .xlsx file of up to 5,000 leads at a time. Columns are recognised by name, so most exports work as they are.
- Indian phone numberTodayA real Indian number, through an Indian carrier, answered by the agent and used for its calls out. Use it as your admissions line.
- WhatsApp prospectusTodayWhere your WhatsApp Business account is connected, it follows the call through your approved template (English today), once the caller confirms the number.
- LeadSquared, NoPaperForms or SalesforceOn requestTell us which CRM you use and we will scope the connection.
- Application-fee payment linksOn requestNot built.
- Live transfer to a counsellorOn requestThe agent books the counselling session or a callback instead.
Before you start
Questions, answered.
What if a parent answers instead of the student?
The agent talks to whoever picks up and records whether it spoke to the student or a parent, and for whom. Your counsellor knows who to ask for.
Will it promise admission or placements?
No. It says only what your prospectus says, and books the next step. India’s CCPA guidelines bar coaching institutes from claiming ranks, selections or guaranteed results, and the agent does not make those claims.
Will families know they are talking to an AI?
If your agent tells them, and we recommend it does. Its opening line is written with you before it goes live, and it can say it is your institute’s AI assistant and that the call is recorded. In the EU, saying so at the start is required from 2 August 2026.
Can we listen to every call?
You can read every one: the full transcript and a summary are on the lead when the call ends. The recording follows once the carrier has supplied it, kept in private storage and played through links that expire.
Where is student data stored?
The dashboard, its API and the database run in Singapore, and live calls are handled on a server in Kuala Lumpur, Malaysia. Every company that processes data for us is listed on our Security page. Each client’s leads, calls and recordings are kept in its own workspace.
Which languages does it speak?
Whichever your callers speak: English, Hindi, Tamil, Marathi, Gujarati, Arabic and many more. It switches when the caller does, even mid-sentence, and each language is tried on your own questions before a caller hears it.
Have you built admissions agents before?
BlackWolf’s agents take live calls for real-estate businesses today, and admissions runs on the same pattern: enquiry, questions, a booked visit. Your agent is built from your prospectus and your questions, then tested on calls with you before it goes live. The admissions demo on this page shows how it sounds.
Try it on your own leads.
We build your agent from your brochure and your questions, test it on calls with you, then connect your number.